Support » Subdomains

• What is a subdomain?
  Subdomains can be used to establish branding and focus on separate products or services. In the URL http://support.example.com/, 'support' is a subdomain of example.com. You do...
• How do I create a subdomain?
  You can create two types of subdomains, regular and user subdomains. Regular subdomains can be created using the Add subdomain option. You can choose both the name of the...
• How do I upload files to my subdomain using FTP?
  To upload files to a regular subdomain you need to login to the account via FTP as you would normally do. You then need to upload your websites files to the directory you...
• Why can't I access the subdomain I have just created?
  It can take up to 24 hours for your subdomain to resolve and be accessible once you have created it.
• Why can't I see the files I have uploaded to my subdomain?
  It can take up to 24 hours for your subdomain to resolve and be accessible once you have created it. If you can see a holding page when you visit the subdomain, but you can't see...