I am able to receive emails via my mail client, but not send. Can you help me?
First of all, please check the relative question in the knowledgebase to make sure that you have set up your mail client correctly. Make sure that your email client is set to use SMTP authentication.
If you are connected to the Internet via Orange or AOL, then please set the SMTP port to 587 in your email client as your ISP blocks access on port 25.
If you have been sending emails, but now you can't any more, please try disabling any email virus scanning you may have (virus scanners sometimes lose their settings, preventing you from sending mail), then reboot your computer and try sending again. Please don't forget to enable the scanning after checking if this is the problem. When you enable the virus scanning it often picks up the correct settings again, allowing you to send once more.
If you still cannot send via your mail client, then please contact us via our contact form. Make sure that you include in your correspondence any error messages in full.
Other Questions In This Category
- How do I set up my email account in Windows Mail?
- How do I add an alias to go to a users mailbox?
- How do I send mail when connected using AOL?
- What webmail system do you provide?
- How do I access the web based mail system?
- How are viruses filtered?
- How do I send mail when connected using Orange?
- Which mailing list application is installed on my account?
- How can I reject mail completely from a certain sender?
- How do I setup SPAM filtering?
- More Articles..
Client Testimonial