Knowledge Base / Email & Hosting Questions / Uploading Files
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Knowledge Base Articles
document How do I update my website?
If it's a few small changes to the text only, then you may want to login at http://www.example.com/admin/ (replace example.com with your domain name). Go to 'files and...
document How do I upload my files?
To upload your site, you need to use an FTP client e.g. , , , , (Mac OS) or a web design package with built in FTP support. If you do not have an FTP client, you could use...
document Why can't I see the files that have been uploaded?
If you can see a holding page when you visit your domain but you can't see the website that you have uploaded, make sure that the filename of your website's main page is named...
document How do I use Internet Explorer 6 to upload my website?
Internet Explorer 6 can be used as a basic FTP client, allowing you to easily upload your website. To connect to your site, open Internet Explorer 6 and follow the instructions...
document How do I use SmartFTP to upload my website?
SmartFTP is an FTP client. You can download the software from the . Once installed you can follow the steps below to connect to your hosting account and upload your website. ...
document How do I use Terrapin FTP to upload my website?
is a commercial FTP client. Once installed, you can follow the steps below to connect to your hosting account and upload your website. Click on the 'Server' menu, then on...
document How do I use CuteFTP to upload my website?
is a commercial FTP client. Once installed, you can follow the steps below to connect to your hosting account and upload your website. From the 'File' menu select 'New',...
document How do I use DreamWeaver MX to upload my website?
Open your website in DreamWeaver MX and follow the instructions below to upload the site. Click on the 'Files ' tab inside the right side panel of your screen. Click the...
document How do I use WS_FTP to upload my website?
is a commercial FTP client. Once installed, you can follow the steps below to connect to your hosting account and upload your website. From the 'File' menu select...
document How do I publish my site with FrontPage Server Extensions?
If you have FrontPage server extensions installed you must only use the method listed below to publish your website. Open your website in FrontPage and follow the instructions...
document How do I use FrontPage FTP to upload my website?
If you have FrontPage server extensions installed, you should NOT use FTP software to connect to your site, as you could cause errors to occur on your website and corrupt the...
document Can I use FTP and FrontPage server extensions?
If you have FrontPage server extensions installed, you should not use FTP software to connect to your site, as you could cause errors to occur on your website and corrupt the...
document How do I CHMOD using my FTP client?
This procedure may vary between FTP clients. Please refer to the relevant manual for details. Your chosen FTP programme may not have a CHMOD feature. In this case, look for a...
document How do I CHMOD using Dreamweaver?
Once you have uploaded your files using the site manager, enter the directory (in the remote site window) that contains the file you wish to chmod. Open the 'Site FTP Log' window...
document Why can't I see .htaccess files in my FTP client?
If you have uploaded a .htaccess file, but you are not able to see it if you connect via FTP, then your FTP client is probably hiding files where ' . ' is the first character in...
document What is FTP?
FTP stands for File Transfer Protocol. FTP can be used to upload or download files using an 'FTP client'. You would normally use an FTP client to upload your website's files.
document What is an FTP Client?
An FTP Client is software that can transfer files back and forth between your computer and a web server. You would normally use an FTP client to upload your website. Examples of...