Knowledge Base / Email & Hosting Questions / Subdomains
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Knowledge Base Articles
document What is a subdomain?
Subdomains can be used to establish branding and focus on separate products or services. In the URL http://support.example.com/, 'support' is a subdomain of example.com. You do...
document How do I create a subdomain?
You can create two types of subdomains, regular and user subdomains. Regular subdomains can be created using the Add subdomain option. You can choose both the name of the...
document Why can't I access the subdomain I have just created?
It can take up to 24 hours for your subdomain to resolve and be accessible once you have created it.
document How do I upload files to my subdomain using FTP?
To upload files to a regular subdomain you need to login to the account via FTP as you would normally do. You then need to upload your websites files to the directory you...
document Why can't I see the files I have uploaded to my subdomain?
It can take up to 24 hours for your subdomain to resolve and be accessible once you have created it. If you can see a holding page when you visit the subdomain, but you can't...